At top55, your privacy is a core commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as an Indonesian player on our platform.
A plain-language summary of how top55 handles your personal data. The complete legal text is set out in full below.
All personal data transmitted between your device and top55 servers is protected by 256-bit SSL encryption — the same standard used by international banks and financial institutions operating in Indonesia.
top55 does not sell, rent, or trade your personal information to any unaffiliated third party for marketing or commercial purposes. Your data is used solely to operate, improve, and secure your account and gaming experience.
Registered players have the right to access their personal data, request corrections, ask for data deletion (subject to legal retention requirements), and opt out of non-essential communications at any time via our support team.
Identity documents submitted for KYC verification are encrypted at rest, access-controlled internally, and retained only for the minimum period required by applicable anti-money laundering and compliance regulations.
top55 uses cookies strictly for session management, fraud detection, and platform performance analytics. We do not deploy invasive third-party advertising trackers or cross-site behavioral profiling technologies.
Any question, concern, or formal request relating to your personal data can be directed to our dedicated privacy team at [email protected]. We commit to acknowledging all data-related requests within 48 hours.
Scope of This Policy: This Privacy Policy applies to all personal data collected by top55 through the website https://top55.cam, its associated mobile interfaces, and any direct communications between you and our team. By registering an account or continuing to use the platform after this Policy's effective date, you confirm that you have read and understood its contents.
top55 ("we", "us", "our") operates the online sports betting and live casino platform accessible at https://top55.cam. In the course of providing our services to registered players — primarily individuals resident in Indonesia — we necessarily collect, process, and store certain categories of personal information.
We recognize that the privacy and security of your personal data is of the utmost importance, particularly in the context of financial transactions and identity verification. This Privacy Policy sets out our complete approach to personal data management, drafted in compliance with internationally recognized data protection principles including purpose limitation, data minimization, storage limitation, integrity and confidentiality, and accountability.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern the overall contractual relationship between you and top55. In the event of any conflict between these two documents on matters relating to personal data, this Privacy Policy shall take precedence.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
top55 collects personal data across several categories, depending on the nature of your interaction with our platform. The table below summarizes the main categories of data we collect and the context in which each category arises:
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, KTP / passport number | Registration and KYC verification |
| Contact Data | Email address, phone number, residential address | Registration, account management, support |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (OVO, DANA, GoPay), transaction history | Deposits, withdrawals, KYC payment verification |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic collection during platform use |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Automatic collection during platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Verification Documents | Scanned KTP, passport, proof of address, selfie photos | KYC identity and age verification |
We apply the principle of data minimization throughout: we collect only the personal data that is strictly necessary for the specific purpose for which it is being processed. We do not collect sensitive categories of personal data — such as racial or ethnic origin, political opinions, or health information — unless required by applicable law or directly relevant to a responsible gaming assessment you have voluntarily initiated.
The majority of personal data we hold about you is provided directly by you during your relationship with top55, including:
When you use the top55 platform, certain technical and usage data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, browser type and version, pages accessed, session duration, and in-platform interaction patterns. This data is collected to maintain platform security, detect fraudulent activity, and improve the overall user experience.
In limited circumstances, top55 may receive personal data about you from trusted third-party sources, including:
All third-party sources used by top55 are bound by confidentiality agreements and are required to handle your data in accordance with applicable data protection standards.
top55 processes your personal data only where a valid legal basis exists. The primary purposes for which we process your data, together with the applicable legal basis for each, are set out below:
We process identity, contact, and financial data to fulfill our contractual obligations to you — including account creation, processing deposits and withdrawals in Indonesian Rupiah (IDR), managing your betting and gaming activity, and delivering customer support.
We are required to process KYC documentation, transaction records, and account activity logs to comply with applicable anti-money laundering (AML) regulations, fraud prevention obligations, and any lawful request from competent regulatory or law enforcement authorities. Retention of these records is mandatory and cannot be waived by individual data subject requests.
top55 processes technical and usage data on the basis of its legitimate interests in maintaining platform security, detecting and preventing fraud, improving the performance and reliability of its services, and understanding how players interact with the platform in aggregate terms. We have assessed that these interests do not override the privacy rights of individual users.
Where top55 sends you promotional communications, personalized offers, or optional surveys, we do so on the basis of your explicit consent. You may withdraw this consent at any time by contacting our support team at [email protected] without affecting the lawfulness of any processing carried out before withdrawal.
No Automated Decision-Making: top55 does not make any decisions that produce legal effects concerning you, or that significantly affect you, based solely on automated processing of your personal data without human review. All account restriction, suspension, or closure decisions involve a manual compliance assessment.
top55 shares personal data with a limited set of third-party service providers who assist us in operating the platform. These include payment processors, identity verification providers, cloud hosting services, cybersecurity vendors, and customer support platform operators. All such providers act as Data Processors under binding data processing agreements and are contractually prohibited from using your data for any purpose beyond delivering the specific service they provide to top55.
When you access live casino games or slots powered by third-party studios (such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, or Pocket Games Soft), limited technical identifiers may be shared with those studios solely for the purpose of delivering the game session and recording its outcome. These studios do not receive your full identity or financial data.
top55 may disclose personal data to government authorities, law enforcement agencies, or regulators where we are legally compelled to do so by a valid court order, regulatory direction, or statutory obligation. We will notify you of any such disclosure to the extent we are legally permitted to do so.
In the event that top55 undergoes a merger, acquisition, restructuring, or sale of all or a substantial part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered players of any such change of ownership and the privacy implications via the platform's notification system or by email.
top55 does not sell, rent, lease, or otherwise transfer your personal data to any unaffiliated third party for that party's own marketing, advertising, or commercial purposes. This commitment applies without exception.
top55 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. The general retention framework we apply is as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be attributed to any identifiable individual. Anonymized or aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
top55 implements a comprehensive suite of technical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Access to personal data within top55 is strictly limited on a need-to-know basis. Staff who handle personal data receive mandatory training on data protection obligations and are bound by confidentiality agreements. Our compliance and security teams conduct regular internal audits to ensure adherence to this Policy.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, top55 will notify affected players without undue delay after becoming aware of the breach. Notification will be provided via the email address registered on your account and will include a description of the nature of the breach, the categories of data affected, and the steps we are taking to mitigate its effects.
Your Responsibility: The security of your personal data also depends on you. You must keep your account credentials confidential, use a strong and unique password, and log out of the platform when using shared devices. top55 is not responsible for unauthorized account access resulting from your failure to maintain appropriate credential security.
top55 uses the following categories of cookies on its platform:
top55 does not deploy third-party advertising cookies, cross-site behavioral tracking technologies, social media tracking pixels, or any technology designed to profile your browsing activity outside of the top55 platform for targeted advertising purposes.
You may control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling performance or functional cookies will not prevent access but may reduce the quality of your experience.
As a player on the top55 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will respond to all verified requests within 30 days of receipt.
You have the right to request a copy of the personal data we hold about you, together with information about how it is being processed, the legal basis for processing, and the categories of third parties with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain account details (such as your email address or contact number) directly through the account management section of the platform.
You may request that top55 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing based on legitimate interests. Please note that this right is subject to overriding legal obligations — data retained for AML compliance and transaction record-keeping cannot be deleted before the mandatory retention period has elapsed.
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where processing is unlawful but you prefer restriction to erasure.
Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another data controller where technically feasible.
You have the right to object to the processing of your personal data for purposes based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless processing is required for the establishment, exercise, or defense of legal claims.
Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time with immediate effect. Withdrawal of consent does not affect the lawfulness of any processing conducted prior to the withdrawal.
The top55 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Registration by a minor is a violation of our Terms & Conditions and will result in immediate account closure.
If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on top55, please contact us immediately at [email protected].
21+ Platform: top55 enforces strict age verification through KYC procedures. Adults only (21+). Underage gambling is illegal and harmful — if you are concerned about a young person's access to gambling, we encourage you to visit our Responsible Gaming page for guidance and support resources.
As an internationally operated platform, top55 may process and store your personal data on servers located outside of Indonesia. Where such international transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Indonesian data protection principles and internationally recognized frameworks.
Safeguards used for international data transfers include: contractual data protection clauses with all receiving entities; transfer only to jurisdictions that maintain adequate data protection standards; and technical encryption of data both in transit and at rest. By using the top55 platform, you acknowledge and consent to the transfer of your personal data outside Indonesia subject to these safeguards.
The top55 platform may contain references to or integrations with third-party services, including game studio interfaces and payment gateway portals. These third parties operate under their own privacy policies, which are independent of this document. top55 is not responsible for the privacy practices of any third-party service you access in connection with your use of our platform.
We encourage you to review the privacy policies of any third-party service you interact with, particularly when providing personal or financial information. If you have any concerns about a third-party service integrated into the top55 platform, please contact us at [email protected].
top55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via the platform's notification system or by email to the address registered on your account, with a minimum of fourteen (14) days' notice before the revised Policy takes effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. We recommend reviewing this Policy periodically to stay informed about how we protect your personal data. Your continued use of the top55 platform following the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or formal requests relating to this Privacy Policy or the way in which top55 handles your personal data, please contact our privacy team using the details below:
Privacy Inquiries Email:
[email protected]
Response Commitment:
We acknowledge all privacy-related requests within 48 hours and provide a substantive response within 30 calendar days of receiving a verified request.
Support Hours:
24 hours a day, 7 days a week — WIB (UTC+7), with Indonesian-speaking agents available.
When submitting a data-related request, please include your registered username and a clear description of your request. For identity verification purposes, we may ask you to confirm certain account details before processing your request. Do not include your full password or account PIN in any written communication.
Our support team is available around the clock to address any data-related concerns. You can also review our full Terms & Conditions or visit our FAQ page for quick answers to common questions.